Providing Effective Feedback: A Critical Task of Leaders

Contributed by:
Jonathan James
The power of feedback to teachers on what is happening in their classroom cannot be overestimated.

Feedback helps them ascertain "How am I doing?" in achieving the learning intentions they have set for their students so that they can then decide "Where to next?" for the students.
1. PROVIDING  EFFECTIVE  FEEDBACK  TO  
TEACHERS:  A  CRITICAL  TASK  OF  
INSTRUCTIONAL  LEADERS  
Michael  F  DiPaola  
2. Instruc Professional  
Development  
Supervision   Evalua8on  
Instruc Improvement  
3. EffecKnow  strong  instruc-on  when  they  
see  it.  
Know  how  to  encourage  it  when  it  
is  absent.  
Know  how  to  set  the  condi-ons  
for  con-nuous  academic  learning  
among  their  teachers.  
3
4. A  Model  of  InstrucDefines  and  
Communicates    
Shared  Goals   SES  
Monitors  and  
Provides  Feedback   Instruc8onal   Academic   Student  
on  the  Teaching   Leadership   Press   Achievement  
and  Learning  
Process  
Promotes  School  
Wide  Professional  
Development  
5. School  Leadership  
Instruc-onal  Leaders:  
• Create  learning  climates  free  of  disrup-ons.  
• Ins-tute  a  system  of  clear  teaching  objec-ves.  
• Have  high  expecta-ons  for  teacher  and  
student  performance.  
 
6. Impact  of  Leadership  
Instruc-onal  Leaders  have  greater  effects  on  
student  outcomes  than  transforma-onal  
leaders  (HaCe,  2009,  p.  83).  
 
Instruc-onal  Leadership  Effect  Sizes:    
Promo-ng  and  par-cipa-ng  in  teacher  learning  
&  development  (d  =  0.91)  
 
Suppor-ng  and  evalua-ng  teachers  through  
regular  classroom  visits  and  providing  
forma-ve  and  summa-ve  feedback  to  teachers  
(d  =  0.74).  
 
7. Research-­‐based  Strategies  
with  a  Significant  Impact  
on  Student  Learning  
FormaThe  power  of  feedback  to  teachers  on  
what  is  happening  in  their  classroom  
cannot  be  overes-mated.    
Feedback  helps  them  ascertain  "How  
am  I  doing?"  in  achieving  the  learning  
inten-ons  they  have  set  for  their  
students,  so  that  they  can  then  decide  
"Where  to  next?"  for  the  students.  
8. Reflec Think  of  a  situa-on  when  
your  principal/supervisor  
helped  you  grow  as  a  
classroom  teacher…  
Think  of  another  
situa-on  that  was  not  as  
successful…  
What  made  the  
difference?   8
9. FEEDBACK  to  TEACHERS      
(FRAYER  MODEL)    
Definition Characteristics
TEACHER FEEDBACK
Examples Non-Examples
10. Classroom  Performance    
Model  
School     Outcomes  
Pedagogy  
Context   Student  Learning  
( )  
Open   Teacher  
Performance  
Efficacious   Teacher   Student  
Trus8ng  
Professional   Effec-veness  =  
Collegial   Classroom   Actual  vs.  Expected  Outcomes  
Community  
Authen8c  
Resources  
11. The  Classroom  Performance  
Model  is  a  Systems  Model  
Feedback  (data  collected  on  
teacher/student  performance)  
is  used  to  reflect  and  iden-fy  
discrepancies  between  actual  
outcomes  and  intended  
outcomes  
12. Want  to  control  their  own  learning.  
Expect  immediate  u-lity.  
Focus  on  issues  that  concern  them.  
Test  their  learning  as  they  go.  
An-cipate  how  they  will  use  their  learning.  
Expect  performance  improvement.  
Maximize  available  resources.  
Require  a  collabora-ve,  respecdul,  mutual,  and  
informal  climate.  
Rely  on  informa-on  that  is  appropriate  and   12
12
developmentally  paced.  
13. Are  classroom  teachers  
receiving  frequent  feedback  to  
help  them  reflect  upon  and  
improve  their  instruc    
 
 
 What  forms  of  feedback  do  
they  receive?  
14. What  are  the    barriers  that  
prevent  teachers  from  
receiving  frequent  feedback  to  
help  them  reflect  upon  and  
improve  their  instruc    
 
 
15. Why  Supervision  &  Evalua Are  NOT  Effec  
• High-stakes evaluation tends to shut
down adult learning
 
• Evaluation instruments get in the
• Observations fail to provide specific
feedback data
• Principals are too busy to complete
the tasks well
• Evaluation almost never focuses on
16. COLLECTING  DATA  SO  TEACHERS  
CAN  ANALYZE  IT  TO  REFLECT  
Evidence   Opinion  
(supervision)   (evalua Observable Draws conclusions
Objective Subjective
Free of value May include value
judgment judgment
Unambiguous Makes
inferences 16
17. Content:  
What  should  we  teach?  Does  
each  teacher  have  deep  
knowledge  of  the  curriculum?  
 
Improved  student   Pedagogy:  
performance  depends  on   How  should  we  teach?  Does  
strengthening  three  legs   each  teacher  use  research-­‐
of  an  Instruc8onal  tripod:   based  instruc-onal  
techniques?  
Rela8onships:  
Are  we  a  community?  Do  
students  and  teachers  care  
about,  inspire,  and  mo-vate  
each  other?  
18. Forma Timely  feedback  gathered  and  
reviewed  during  the  course  of  a  
learning  experience  that  serves  
to  'inform'  both  teachers  AND  
observers  and  allows  for  the  
'forma5on'  of  new  plans  for  
learning.  
19. View  the  video  clip  –    
:  hjp://www.youtube.com/watch?v=IGQmdoK_ZfY    
 
     What  lesson  
does  it  teach  
us  about  the  
value  of  
classroom  
observa-on?    
   
20. Collegial  Supervision:  
A  FormaPrincipals and Supervisors share
leadership with Teachers and
engage in coaching, reflection,
joint investigation, study teams,
and problem solving.
The process should be peer driven
and data focused.
21. CREATING A CONTEXT for
Collegial Supervision
Non-threatening atmosphere in which:
• classroom data, not judgments,
are used to determine problems
 
• professionals can be open and
authentic with each other
• the principal and teachers work
together to enhance the
teaching- learning process  
22.  Goals  of  Collegial    
Supervision  
Effec-veness  (improvement  of  
instruc-on)  is  defined  as  the  
degree  to  which  expected  
performance  is  congruent  with  
actual  performance  at  the  student  
and  teacher  levels.    
Teacher  learning  that  results  in  
student  learning.  
23. Data  
•What  data  are  provided  to  
teachers  about  their  actual  teaching  
performance?    
 •How  are  the  data  collected?    
 
•Do  they  know  what  to  do  with  the  
data?  
•How  are  they  helpful?  
24. Classroom  Performance    
Model  
School     Outcomes  
Pedagogy  
Context   Student  Learning  
( )  
Open   Teacher  
Performance  
Efficacious   Teacher   Student  
Trus8ng  
Professional   Effec-veness  =  
Collegial   Classroom   Actual  vs.  Expected  Outcomes  
Community  
Authen8c  
Resources  
25. Problem  Iden<ficaTeaching  is  “a  system  of  inten-onal  
ac-ons  aimed  at  inducing  the  learning  
of  skills,  knowledge,  and  values.”    
Iden-fy  area  or  areas  where  there  is  a  
significant  discrepancy  between  the  
actual  outcomes  and  desired  
outcomes  
 
26. Effec8ve  Feedback  is  Goal  
Referenced:  
• Teachers  have  learning  inten-ons  
(goals)  
 
•   Teachers  take  ac-ons  (teaching)  
to  achieve  goals  
• Receives  objec-ve  informa-on  
about  teaching  that  tells  teachers  
whether  they  are  on  track  to  
achieve  their  goals  or  need  to  
change  course  to  reach  them  
27. Feedback  is  Informa8on  
About  How  We  are  Doing  in  
Our  Efforts  to  Reach  a  Goal  
It  is  NOT  advice  
 
It  is  NOT  evalua-ve  
It  is  NOT  judgmental  
28. Effec8ve  Feedback  is:  
 
Tangible  and  transparent  -­‐    
Data  that  are  accessible  and  easy  to  
understand  
 
Ac-onable  -­‐  Concrete,  specific,  
accurate,  and  useful  data  
 
Accepted  by  teachers  
29. Effec8ve  Feedback  is:  
 
• Specific  &  personalized  -­‐  
 Focused  on  one  or  two  key  
 elements  of  performance  
   
• Timely  -­‐  
 Sooner  the  bejer  to  
 facilitate  reflec-on    
30. Web-­‐based  Tools  to  Collect  
Classroom  Data  
to  Provide  EffecFeedback    
 
 
www.onlineobserva-ontools.com  
31. Giving  Feedback  
• Base  your  feedback  on  observable  
evidence.  
• Reinforce  evidence  of  effec-ve  
prac-ces.  
• Be  specific  rather  than  general.  
• Describe  rather  than  evaluate.  
• Note  the  impact  of  the  teacher’s  
behavior  on  the  students.  
• Ajend  to  the  teacher’s  stated  
needs  or  area  of  focus.  
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32. Forma  to  Teachers    
When  teachers  are  required  to  use  data  
and  evidence  based  models,  effect  sizes  
are  higher  than  when  data  were  evaluated  
by  teacher  judgment.    
When  the  data  are  graphed,  effect  sizes  
are  higher  than  when  data  are  simply  
recorded.    
The  major  message  is  for  teachers  to  pay  
ajen-on  to  the  forma-ve  effects  of  their  
teaching.    
33. Effec8ve  Feedback  is:  
Ongoing  -­‐  
 Provides  opportuni-es  for  
 teachers  to  reshape  their  
 performance  to  bejer  achieve  
 their  goals  
 
Consistent   –  
Performers  can  only  adjust  their  
performance  successfully  if  the  
informa-on  fed  back  to  them  is  
stable,  accurate,  and  
trustworthy.  
34. Using  the  Data  to  Reflect  
&  Adjust  
35. FEEDBACK  CANNOT  BE  
HELPFUL:  
-­‐IF  TEACHERS  ARE  NOT  CLEAR  
ABOUT  THEIR  GOALS  (LEARNING  
INTENTIONS)  FOR  THEIR  STUDENTS  
 
 -­‐IF  TEACHERS  DO  NOT  KNOW  
HOW  THEY  WILL  KNOW  WHEN  
THEIR  STUDENTS  HAVE  
ACHIEVED  THE  INTENDED  
LEARNING  
36. USING  FEEDBACK  TO  REFLECT  
ON  PERFORMANCE  AND  THEN  
ADJUST  INSTRUCTION  
The  ability  to  improve  one’s  result  
depends  on  the  ability  to  adjust  
one’s  pace  in  light  of  ongoing  
feedback  that  measures  
performance  against  a  concrete,  
long-­‐term  goal.  
 
37. Post  -­‐  Conference  Planning  
Data  Revealed::   Poten8al  Area  of  
  Growth:  
 
   
   
Outcomes  for  conference  (linked  to  
improving  prac8ce):  
 
Circumstances  to  consider:  
 
Ques8ons  to  pose/Sugges8ons  to  make:  
 
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38. Forma Collect and Set professional Implement Assess growth
analyze baseline goals (aligned professional and revise plan
data; self-assess with goals) & growth plan; or begin new
against develop a collect and inquiry
Instructional professional analyze data
goals growth plan
REFLECT PLAN TEACH REFLECT
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39.
40. References  
• DiPaola,  M.  &  Hoy,  W.  (2014).  Improving  instruc5on  through  
supervision,  evalua5on,  and  professional  development.  
CharloCe,  NC:  Info  Age.  
• HaCe,  J.  (2009).  Visible  learning.  New  York,  NY:  Routeledge.  
• HaCe,  J.  &    Timperley,  H.  (2007).  The  power  of  feedback.  
Review  of  Educa5onal  Research,  Vol.  77,  No.  1,  81-­‐112.    
• Wiggins,  G.  (2012,  September).  7  keys  to  effec-ve  feedback.  
Educa5onal  Leadership,  Vol.  70,  No.  1,  11–  16.