Supporting Student Success With Online Tutoring

Contributed by:
Sharp Tutor
AIM
The COVID-19 pandemic is impacting heavily on education and training systems. In highly difficult circumstances it has accelerated the digital transformation and triggered the rapid, large-scale change. Developments that could have taken years happened in just a few weeks. We are now faced with both challenges and opportunities. This means we need to use the lessons of recent months to step up our efforts and gradually evolve from temporary, emergency-focused remote education to more effective, sustainable, and equitable digital education, as part of creative, flexible, modern, and inclusive education and training. This process should be informed by contemporary teaching practices and research.
1. SUBJECT OVERVIEW: COMPUTERS & TECHNOLOGY
Support student success with
expert online tutoring
Computers &
Technology
Providing the help students need can be a challenge. With Our tutors
competing demands for their time and many balancing work and
• More than 90% have
family with their coursework, students need flexible options
for after-hours or off-campus help. master’s degrees or PhDs
Online academic tutoring services from Smarthinking give students • All are thoroughly screened
access to expert tutors—on-demand or by appointment—in a wide with ongoing monitoring
range of subjects within their field of study. and training
• All are trusted teachers
Maximize faculty resources and and/or tutors, with an
improve student success average of 9 years’
Allow faculty to focus on at-risk students and other initiatives by providing tutoring experience
an additional channel of support for students who don’t need face-to-face
attention or cannot make it to campus.
Research shows that online tutoring from Smarthinking positively
impacts student success. You’ll see higher grades, improved course
completion, and increased student retention.
Provide help in a variety of
Computers & Technology topics Visit pearsoned.com/
smarthinking to learn more.
• Microsoft® Windows
• Microsoft® Word
• Microsoft® Excel
• Microsoft® PowerPoint
• Microsoft® Access
2.
Our approach
Smarthinking’s tutors do not solve problems for students. Instead, tutors
use a problem-solving based teaching style to help students move past IT
barriers and complete their work. This way, students gain confidence in
their skills and learn to effectively use Microsoft tools.
The Office Suite
Our student satisfaction scores­­—as well as consistent faculty praise and
feedback­­­­—show us that this approach works. Over 91% of students were
tutoring through
pleased with the assistance they received.
Smarthinking is
a great resource

for our instructors
How Smarthinking works and students.
Students can sign in directly from our website, from their LMS, and with
integrations available from select Pearson MyLab™ & Mastering™ products. — Meagan Jones, MA, MS
Android™ and iOS apps are also available so students can sign in from Division Director,
their mobile devices. Academic Support,
Corinthian Colleges, Inc.
Live, on-demand online tutoring
Smarthinking’s live tutoring sessions are conducted one-­on-­one within our
virtual whiteboard environment, which provides real­-time collaboration.
Prescheduled sessions are available and offline questions also are
accepted for response within 24 hours.
Visit pearsoned.com/smarthinking to learn more.
Learning Every lesson builds character, shapes dreams, guides futures, and strengthens
makes communities. At Pearson, your learning gives us purpose. We are devoted to creating
effective, accessible solutions that provide boundless opportunities for learners at
us every stage of the learning journey.
Copyright © 2016 Pearson Education, Inc. or its affiliate(s). All rights reserved. INSTR12825-SR-03/16