+1-315-636-4485
+91 98151-74050 
MCQs for Sec 1
What is Salesforce primarily known for?
Social media platform
Customer Relationship Management (CRM) software
E-commerce platform
Project management tool
What does CRM stand for in the context of Salesforce
Customer Resource Management
Customer Retention Management
Customer Relationship Management
Customer Revenue Management
What is the Salesforce AppExchange?
A social networking platform for Salesforce users
A built-in tool for designing web applications
An online marketplace for Salesforce apps and extensions
A feature for sharing documents with clients
What is Salesforce primarily used for?
Social media networking
Managing customer relationships
Online shopping
Project management
Salesforce is a cloud-based platform. What does this mean?
It can only be accessed through a physical server
It is accessible over the internet, not requiring local installation
It is a standalone desktop application
It can only be accessed on mobile devices
Salesforce is a cloud-based platform. What does "cloud-based" mean?
It runs on a local server
It requires physical hardware on-site.
It is hosted on remote servers and accessed via the internet.
It is an offline software application.
What is a "Trailhead" in the context of Salesforce?
A hiking trail in San Francisco
Salesforce's online learning platform for training and skill-building
A type of Salesforce user profile.
A Salesforce certification exam
Why do businesses choose Salesforce for CRM?
It's a free platform.
It offers advanced analytics.
It's easy to install and use.
It provides customizable solutions and scalability
Which Salesforce product is designed for managing customer support and service interactions?
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Salesforce Service Cloud
Salesforce Commerce Cloud
What programming language is commonly used to customize Salesforce?
Python
Java
Apex
HTML
What is the primary role of a Salesforce Administrator?
Handling customer support inquiries
Managing and customizing Salesforce for the organization
Creating marketing campaigns
Conducting financial analysis
Which of the following is a key responsibility of a Salesforce Administrator?
Designing graphics for marketing materials
Managing office supplies inventory
Configuring user access and security settings in Salesforce
Writing code for custom software applications
Who is a Salesforce Administrator?
A sales representative
An individual responsible for managing and customizing Salesforce
A customer service agent
A marketing manager
Which of the following best describes the role of a Salesforce Administrator in managing user accounts?
Only responsible for creating new user accounts
Manages user accounts, including creating, modifying, and deactivating them
Cannot access user account settings
Only responsible for password resets
What tool does a Salesforce Administrator use to create custom fields, objects, and workflows?
Salesforce AppExchange
Salesforce Chatter
Salesforce Setup
Salesforce Analytics
What is the primary purpose of a Salesforce Administrator?
Conducting financial analysis
Managing social media accounts
Ensuring Salesforce meets the organization's needs
Handling physical security at the office
Which of the following tasks is typically performed by a Salesforce Administrator?
Designing graphics for marketing materials
Managing financial accounts
Creating custom fields and objects in Salesforce
Conducting market research
In Salesforce, who is responsible for managing user accounts?
Only the CEO
The Salesforce Administrator
Any user in the organization
The IT department
What is the primary role of a Salesforce Administrator in data management?
Managing server hardware
Writing SQL queries
Ensuring data accuracy, consistency, and security in Salesforce
Designing data visualizations
Which Salesforce feature allows a Salesforce Administrator to create reports and dashboards?
Salesforce Chatter
Salesforce Service Cloud
Salesforce Reports and Dashboards
Salesforce AppExchange
Tags
